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Help Desk Associate

Cleveland, OH · Information Technology
Unique Help Desk opportunity with Growth in Programming & Database Management!

This position is Fully Remote!

Currently searching for a Help Desk Associate to provide Help Desk Support for employees and clients.  Additional generalist responsibilities and projects will increase as you learn to program and support proprietary systems.  This is a home based position with an established company experiencing strong growth!    

This position will provide a variety of support services across a wide array of software products. Clients range from small custom builders to large national residential builders.  Also a lot of project work with JavaScript, database development and management, Microsoft Teams, and website management.

Requirements for this position include: Help Desk hardware and software experience with superior telephone communication skills, and customer service focus.  JavaScript, Microsoft Teams, Microsoft Office, WordPress, and database knowledge is highly preferred.  Knowledge of Realtor MLS systems, residential realty, and residential home building highly preferred.
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