Roundhouse Recruiting - Advanced Recruiting Solutions

Close Icon
   
Contact Info     Client Relations (513) 407-5725



Customer Service Manager

Location: Florence, KY
Date Posted: 11-10-2017
We are currently seeking an experienced Customer Service Manager for an opportunity to lead an Inbound Call Center Team.  This is a regular full-time position and outstanding opportunity to join a rapidly growing industry.  Responsible for leading and developing a team of approximately 15 customer service representatives.  Review call center performance and take initiative to implement programs to ensure positive customer relations.
 
BA Degree and previous experience supervising a Customer Service Team is required.  Experience with customer service techniques and call center management software programs is required.  Must have outstanding professionalism and communication skills as well as a strong work ethic and logical problem solving skills.  Experience in a manufacturing environment is preferred.
 
or
this job portal is powered by CATS